The Application is intended for people who are competent to contract under applicable law. Individuals who are less than 18 years old are not permitted to use this application unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law. You confirm that You are at least 18 year old or otherwise competent to contract including with consent of Your parent/legal guardian as may be required under applicable law.
We may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):
User Provided Information: You provide certain Personally Identifiable Information, such as your mobile phone number, push notification name (if applicable), and mobile device information to us when choosing to participate in various uses of the Service, at the time of registering as a user. In order to provide the Service, we will periodically access your address book or contact list on your mobile phone to locate the mobile phone numbers of other users in your contact list using our Service or otherwise sort out other mobile phone numbers, which are not users of our Service.
Log File Information: When you use the Service, our servers automatically record certain information that your usage of the Service may send. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number, phone number you are requesting the status of and various status information. When you use the Service, our servers log certain general information that our application sends whenever a voice/audio message is sent or received, including time and date and the mobile phone numbers the messages were sent from and to.
Vokal does not collect emails, addresses, location data or other contact information from its users’ mobile address book or contact lists other than mobile phone numbers—the Application will associate whatever name the Vokal user has assigned to the mobile telephone number in his/her mobile address book or contact list — and this occurs dynamically on the mobile device itself and not on or servers and is not transmitted to Vokal. This means that if you have your friend’s mobile phone number associated with the name “XYZ” in your mobile address book, that’s the name that will appear for that mobile phone number in your Vokal contact list.
The contents of messages that have been delivered by the Service are not copied, kept or archived by us in the normal course of business. The Service is meant to be a voice messaging services, using data service through a user’s phone (either via cell network or wifi). Users record their messages, which are sent via data service to our servers, and routed to the intended recipient (who must also be a Vokal user), if that recipient is connected to any data service provider (either via cell network or wifi). If the recipient is not online, the undelivered message is held in our server until it can be delivered. If the message is undelivered for thirty (30) days, the undelivered message is deleted from our servers. Once a message has been delivered, it resides on our servers and is removed from our server, once the sender and recipient deletes the content from its mobile devices. Notwithstanding the above, we may retain date and time information associated with successfully delivered messages and the mobile phone numbers involved in the messages, as well as any other information which we are legally compelled to collect.
We may share non-personally-identifiable information (such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with third-parties to better understand usage patterns for certain content, services, advertisements, promotions, and/or functionality related to the Application.
We may disclose the Personally Identifiable Information and available user Contents as required pursuant to applicable laws, a directive or order of a government entity or statutory authority or any judicial or regulatory authority or to law enforcement agencies in any official investigation including but not limited to cyber incidents, prosecution and punishment of offences. You agree that we have the right to monitor the Application electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Application properly for justified purposes that are relevant for the features and functionalities of the Application and related services opted by You, or to protect itself or its subscribers. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by Vokal to any other entity or organization located in India or outside India only in case it is necessary for providing Services to You in connection with Application. Except with Your consent including under this Agreement for specified purposes, We will not disclose any Personally Identifiable Information to any third party. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.
Vokal is currently ad-free and we have no intention to introduce advertisement into the product, but if we ever do, will update you on the same.
The Application can also be downloaded from third party application stores such as Google Play, etc. You agree to comply with all third party privacy policies, if any, applicable to the use of the Application or related services. We shall not be responsible for Your use of any third party product and or service including the terms and conditions of such third party product and or service and or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the Application.
We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Application and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages through the Service is never recommended. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on the Vokal Site or through the Service if a security breach occurs.
In the event that Vokal is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the (hopefully) unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.